Eddie Tourelle Hyundai Reviews
Performed requested service quickly and professionally.
Everyone at the Hyundai service department worked hard to complete my service in a timely manner. It is always a pleasure to go there and have my vehicle serviced. I will continue to use them for whatever my car would need. Thank you Hyundai.
Great service! Love getting my car serviced here!
Great experience! Thank you Chad for working hard to get me the vehicle I wanted, not just something on the lot that you needed to sell!
I own a Genesis G8 2019. I scheduled a service for my transmission and was disappointed to find out that the transmission oil could not be fully replaced. It doesn’t seem possible that a company can design a vehicle and not allow mechanics to fully replace and service the transmission. No mechanical component can last forever. I’m sure there will be major discussions if my transmission begins to give me problems.
This was an amazing experience all around! The prices the Eddie Tourelle offers for the things you get, easily beats just about any other deals around! My salesperson was Chad Broussard. Absolutely amazing sales person! Straight forward, honest, willing to work heavily with you to get something that works for you. I was sure I was gonna end up in a used car. He ended up getting me in the new one I wanted for a better deal than the used one I was looking at. And I couldnt be happier! Highly recommend!
I looked at numerous dealers. And was 100% expecting to end up in a used cars with some decent miles on it. Eddie Tourelle Hyundai has the best deals hands down. And for brand new…Chad Broussard was such an amazing salesman! Great personality and truly will work with you to help you find what you want in your price range. I couldn’t be happier with my purchase!
Service was expedited. Blythe did a great job of staying in contact with me and assisting with further issues.
Fast and reliable service, processes described in real time, excellent post-work review, plus helpful tips after work completed.
Everyone at Eddie Tourelle Northpark was amazing! Chad was so helpful, communicative, and patient when it came down to my decision-making. And Michael and Ben were awesome too. I love my new car! 🤩
Always helpful and accommodating! I wouldn’t go anywhere else!
I am very satisfied with service from Eddie Tourelle Hyundai. Michael, Dusty and Marie in sales were extremely helpful and professional. Derek in the service department is a pleasure to deal with. Thanks to all!!
Did everything over the phone everything went smooth I would definitely recommend this dealership to everyone
Blythe was superb! Excellent customer service
I highly recommend Eddie they got my Santa Fe fix where there was no other dealership willing to fix my car they came through for me
Everyone here basically acts like they want to kill themself but at least my car is fixed
Quick professional infornative
Blythe was excellent in arranging my first service on Ioniq 9 with a few extra things including getting the rim service done. I am pleased with everything done.
They provide a driver to bring you back and forth while your vehicle is being worked on!! Pick you back up when it’s ready!! Very nice.
I really appreciated the open communication with us about what needed to be done on my car. They were happy to help us organize the work to best line up with our budget. Derrick was really honest about what services we could put off for later and what needed to be done sooner.
I appreciate the transparency they showed. They obviously want their business to succeed and at the same time recognize that we, their customers, are working class people that have to live within a budget. I’m thankful for those real, honest conversations about where we could stretch ... Read More Google - Jun 11, 2026
Had the best service with my Genesis! Great and trustworthy staff. Very happy
I felt like "Frenchie" really listened to what I was looking for. He was kind and Marie was fantastic as well. The whole process was good and smooth.
My 2024 white Palisade paint started chipping, so I brought it in for warranty service. They repainted it and even provided me with a complimentary rental vehicle. They were very responsive, answered all my questions, and returned my calls the same day.
Service was great. A ride was provided to and from my house. Car was detailed. It was a great experience.
Overall experience was very good. Great communication with staff and straight forward negotiations. I bought the car I wanted at a fair price while trading in my Santa Fe.
Excellent place for service, great environment, comfortable! Service took about 3 hrs but had to fix a couple of recalls. Advisor was very thorough in his explanations. Had a great conversation with Mike Swan who sold me the car!
Dustin is the person to see here. I've never bought a vehicle that was "in transit" before. He guided me along the way. This must have been the smoothest vehicle purchase I've ever had.
Wonderful experience!
The crew at Northpark Hyundai is excellent! I’ve been going there for about six years and trust their work and service, and also had a smooth experience purchasing a car there too. Their personal and friendly team are a joy to work with – straightforward, honest, considerate. I have always appreciated the care, time and effort they take to ensure that my car is running well and my time with them is positive.
They made it really easy and a great experience f or my daughter 1st new car purchase THANKS
I recently purchased a 2026 Genesis GV80 3.5T Sport Prestige and had an amazing experience from start to finish. The entire team at the dealership was professional, knowledgeable, and made the process smooth and stress-free.
They took the time to answer all of my questions, were transparent throughout the buying process, and never made me feel pressured. The customer service was top tier, and they truly went above and beyond to make sure I left happy with my new vehicle.
My GV80 is absolutely beautiful and loaded with luxury features, and I couldn’t be happier with my purchase. If you’... Read More Google - May 29, 2026
Excellent service and very helpful staff!
Always a great experience with Hyundai Genesis when I bring my Genesis G80 in. Derek is always nice to work with in service. Great communication and explains everything thoroughly. Thanks for all the great work there. We appreciate yall!
The dealership was very accommodating and Dustin our sales person even more so. They are willing to work with you.
This was the easiest car buying experience ever. I worked with Emily. She made me feel comfortable from the jump and made sure I was well informed throughout the entire process. She kept it real and was super down to Earth. Not once did I feel pressured by her or her teammates. Emily and her manager Mike truly worked magic to ensure I was able to drive off with the car of my dreams. Hands down recommend Eddie Tourelle Hyundai and make sure to ask for Emily!
Big shoutout to Tyler and the whole Eddie Tourelle Hyundai team! They did a phenomenal job helping me get a new vehicle. Everyone I worked with was very professional and genuinely worked to make a great deal happen. Fantastic experience and great people!
I was stuck in a used 2020 SUV with around 10k+ negative equity and high mileage, and they made the numbers work so that I could get out of it and into a new 2026 Tucson hybrid…at half the interest rate im paying now! I’m so happy I went there. Emily was amazing and super genuine and helpful, as was the rest of the fantastic team that helped me get out of my problematic Chevy.
My recent experience with this dealership was great. I was greeted immediately and offered refreshments. My salesmen was Mr. Preston Alexander. He was very professional and knowledgeable. Everyone was so nice including the financing department. Staff was well dressed, the inside was spotless and the energy was positive. My daughter loves her new car.
Blyth in the service department was a pleasure to work with and took care of my Palisade in a timely fashion. Kenny was awesome in providing a ride home and back to the dealership the next morning.
I’ve had an amazing experience with Eddie Tourelle Hyundai and their service department. I drive a 2021 Hyundai Palisade and they have always taken great care of me. Derick Sikes has been incredible to work with — he’s always helpful, professional, and truly goes above and beyond for his customers.
He helped me through replacing my engine at 98k miles, assisted with getting my vehicle repainted, and somehow always finds a way to fit me in when I need service. Having someone you trust with your vehicle makes all the difference, and Derick consistently makes the process easy and stress-free. ... Read More Google - May 21, 2026
Once again I found myself at the dealership while on vacation, as a result of another businesses failure to complete the job. Derek Sikes was a gem. Professional, understanding and quick. He helped me a few years ago. So much better than the dealership I bought my car from. Please consider this dealership, Derek and Preston if you shop there. Such a wonderful crew.
Entire staff was great.
Best dealership experience I ever had 5 out of 5 I would recommend them to my own mother
This dealership deserves the 5 stars I'm giving. Everyone throughout the dealership were very pleasant and very helpful. Preston Alexander is the absolute best sales consultant I have ever had anywhere. He takes his time and listens to get you to the vehicle you want to purchase. He doesn't rush you. Once you have purchased the vehicle he makes sure it is clean by doing a walk around of the vehicle, touching up where needed. Even under the hood. Preston also gets in the car and go over all the features in the dash with you. I mean everything ... Read More Google - May 14, 2026
Derek Sikes was knowledgeable and explained everything to me when I brought my car in. He took the time to understand my concerns and explained to the best of his knowledge what he knew about them. I commended him personally for his concern and help. I drove from the south shore because their competitor, Matt Bowers sales and service department, are horrific! No comparison
Less than 600 miles on my new Santa Fe and ran over something in the road that literally split the sidewalk. Hyundai road service arrange for tow to Eddie Terrell for new tire. Then they arranged to have my salesman Preston return the card to me A – number one service
Shoutout to Emily & the man (didn’t catch his name) who helped and stayed with me and my boyfriend past closing to help us get a car. These people really go above and beyond and makes sure you leave with the car you wanted. You guys don’t understand how much yall helped us out truly. They also do everything they can to make you feel welcomed and comfortable.
Blythe was great. She was professional, informative, and helpful! Great service!
It was the best!! My rep deserves 10 stars - helpful and a great attitude. Thank you guys
The service was excellent and I was really satisfied.
Service advisor was really good at her job. Kept you well informed JKEITH
Jerry listened to my concerns and sold me exactly the vehicle that I wanted at a price that I couldn’t pass up.
Always a good service experience. My car is ready on time, the work is done right, and everyone is so nice! Having the shuttle option is great too for those times I can’t wait at the dealership.
EMILY was such a great help!!! She is super lovely and sweet!! Get with Emily to get your new car!!!
I drove from New Orleans to Covington just for routine maintenance. The courteous service and attention I received from Derek will keep me going back.
From sales to service, first rate experience from start to finish. Looking forward to future purchases at Genesis of Covington.
My service advisor is Blythe, and her efficient care is really appreciated. She is a real professional and a plus for the Hyundai dealership.
Very professional! Work completed, if the exception of some parts not being readily available, in a timely manner. My car is ready for another 100k miles!
Prompt, friendly service.
I had an excellent experience with the service team, especially Blythe, who quickly addressed an issue with my 2022 Tucson Hybrid. I dropped off the car without an appointment, yet she promptly assessed the problem and kept me informed with a timely update. They were also able to complete my 30,000-mile maintenance during the same visit, including a firmware update. The entire process was handled with professionalism and efficiency.
Pros: The sales and financial team is pleasant to deal with. They are patient with your questions and are open to answer all your questions.
Coffee is free.
Don’t let this fool you as they fall into the typical car dealership stereotype.
Cons: Online price listing is posted, you drive in the following day to find out they increased the online pricing with the “real” price. The original price was “real” but they had an update to the price when you get through the door. The icing on the cake is none of the online posting information has Terms ... Read More Google - Apr 29, 2026
Service worth waiting for.
Great experience overall. The maintenance was done properly, pricing was fair for a dealership, and the staff was quick and genuinely friendly. I actually switched from a Baton Rouge dealership to come here—and I’m glad I did.
We had an automobile accident on April 2. Our Hyundai was totaled. We really needed to replace it. Unfortunately I was injured pretty severely and I was in a lot of pain. I looked online. I just wanted to look at the pictures and I immediately went to Hyundai because of their I follow On my word, A salesman For this dealership reached out to me. I told him when I was looking for he he said he could supply what I wanted. I asked him to please give me a little time to mend and don’t pester me with ... Read More Google - Apr 26, 2026
Let me tell you about Chad Broussard! This dude is so chill and made an awesome deal for me to get into a brand new fancy Tucson!! Go see Chad for your stuff. And Ronald is the best service manager for all my life.
The staff is very friendly and helpful!
FROM THE BEGINING ,TILL THE END IT WAS A WONDERFUL EXSPERINCE WORKING WITH JUSTIN DIGGS,HE WENT ABOVE AND BEYOND MAKING SURE I PICKED THE VEHICLE I FELT THE MOST COMFORTABLE WITH ,I WAS NOT PRESSURED TO MAKE A QUICK DECISION AND I HAD NO PLANS OF DOING A TRADE IN BUT THEY GAVE ME A FAIR PRICE SO I COULD AFFORD WHAT I WANTED N NOT HAVE TO COMPROMISE FOR SOMETHING LESS .EVEN AFTER ALL THE PAPER WORK HE WALKED ME TO MY CAR N HELPED ME SET UP MY PHONE N SHOW ME ALL THE GADGETS ,HE EVEN ... Read More Google - Apr 24, 2026
From my initial inquiry regarding your services, the professionalism and exceptional helpfulness demonstrated by Blythe Martin and her colleagues were truly outstanding. My husband and I recently experienced a very traumatic incident on I-12 in Covington, LA, which necessitated our vehicle being towed to Northpark Hyundai. To summarize, the service team promptly alleviated our concerns and, within the same day, ensured our safe return to the road. We are profoundly grateful for the comprehensive support provided by you and your team. Thank you, and we extend our best wishes for your continued success. Shelby and Belinda Sanders.
The staff was very friendly. They were very accommodating to scheduling issues I had. I hope I remember her name correctly-Blythe (?) was very helpful and kind.
When choosing your next vehicle, customer feedback reveals the complete picture. Eddie Tourelle Hyundai has been proudly serving drivers throughout the Greater New Orleans area and St. Tammany Parish, building lasting relationships through exceptional customer service and transparent automotive practices.
Our Hyundai dealership in Covington focuses on creating positive experiences that turn first-time visitors into lifelong customers. From the moment you step into our showroom to long after you drive home in your new Hyundai model, our team remains committed to exceeding your expectations.
Comprehensive Hyundai Sales & Service in Covington, LA
Eddie Tourelle Hyundai offers straightforward pricing on both new Hyundai vehicles and used cars for sale in Covington. We believe in honest communication throughout every interaction, ensuring customers feel confident and informed during their automotive journey.
Our certified Hyundai service center delivers reliable maintenance and repair solutions with flexible appointment scheduling. Whether you need routine Hyundai oil changes or complex diagnostic work, our factory-trained technicians use genuine Hyundai parts and proven procedures to keep your vehicle running smoothly.
Louisiana Hyundai Drivers Choose Our Dealership
As your local Hyundai dealer, we understand the unique driving conditions throughout Louisiana — from navigating busy Interstate 12 corridors to handling seasonal weather challenges. Our extensive knowledge of the region helps us recommend the right Hyundai model for your specific needs and lifestyle.
We’ve built our reputation on personalized attention and genuine care for every customer who walks through our doors. Our goal is simple: provide an automotive experience so positive that you’ll confidently recommend Eddie Tourelle Hyundai to family and friends.
Real Reviews from Eddie Tourelle Hyundai Customers
The best way to understand our commitment to excellence is through the voices of satisfied customers. Whether you’re considering leaving your own review after visiting our dealership or want to read testimonials before making the drive to our Covington Hyundai dealer, here’s what customers are saying about their Eddie Tourelle Hyundai experience:
“I had such an amazing experience buying my new vehicle! From the moment I walked in, the Eddie Tourelle Hyundai team made me feel completely taken care of. They were so friendly, patient, and genuinely excited to help me find the perfect car. I never felt rushed or pressured, just supported the whole way through. They went above and beyond to make the process smooth and stress-free, and it honestly made buying a car feel fun and special. I’m absolutely in love with my new car and so grateful for the experience! If you’re thinking about getting a car, definitely go see Eddie Tourelle Hyundai, they’re the best!” – Tatum A. (Google Review)
“From the very beginning, working with my salesman was an easy and seamless experience. He took the time to reach out and talk through my wants and needs, and even though I hadn’t mentioned everything upfront, through our conversations he quickly matched me with the perfect car. The entire process — from finding exactly what I was looking for, to completing the paperwork — was efficient and stress-free. He also checked in with me multiple times before our appointment, and from the start was transparent about his busy schedule that day. He actually asked me to come later so he could give me his full, undivided attention, and he absolutely delivered on that promise. On top of that, he continued to follow up several times after the purchase to ensure I was satisfied and everything was going smoothly. He truly went above and beyond to make the car-buying process simple, smooth, and enjoyable. I would highly recommend Eddie Tourelle Hyundai to anyone looking for a professional who genuinely cares about his customers. Thank you for all of your help!” Kathryn K. (Google Review)
“I highly recommend this dealership. Our salesman was very professional, knowledgeable, and did an excellent job. Everyone was very nice to us and tried to fulfill our needs to purchase a new vehicle. I’m thrilled with my new car and highly recommend the team at Eddie Tourelle Hyundai!” Sonya B. (Google Review)
“If you’re in the market for a car, stop what you’re doing and go see Eddie Tourelle Hyundai! This was by far the easiest, most stress-free car buying experience I’ve ever had. I had been texting with a team member for about a week about a car I was interested in, and he went above and beyond by holding it for me until I could make it in. That kind of dedication is rare these days. When I finally got there, the car was absolutely perfect, and the whole process could not have been smoother. They were not only knowledgeable, but also genuinely kind and focused on making sure I got exactly what I needed. They worked with me every step of the way to get me to the number I was comfortable with — no pressure, no gimmicks, just honest and exceptional service. I cannot recommend these guys enough. If you think Hyundai isn’t for you, I promise Eddie Tourelle Hyundai will change your mind. They truly set the bar for what car buying should be!” – Hailey F (Google Review)
Visit Our Hyundai Dealership in Louisiana with Good Reviews
Ready to discover why drivers throughout St. Tammany Parish and beyond choose Eddie Tourelle Hyundai for their automotive needs? We encourage you to visit our Covington dealership and experience our customer-first approach personally.
Our team looks forward to welcoming you to the Eddie Tourelle Hyundai family. Contact us today to schedule a test-drive, service appointment or simply to learn more about how we can help with your next automotive decision.
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